New Resources Bring Opportunity for Public Health Emergency Preparedness Volunteers

April 29th, 2017 by healthinnovation

MRC YORK Flier copy

In October of 2016 students and staff from UNE participated in a Public Health Emergency Preparedness exercise with partnering agencies ranging from state and county governments to local healthcare partners. The volunteer driven Flu Clinic and Points of Dispensing (POD) exercise was a success with over 160 vaccines administered and an After Action Report indicated an opportunity to engage local volunteers in preparedness activities in an ongoing capacity (and not rely on spontaneous and unaffiliated volunteers to support public health response in times of actual emergency).

In the months that followed the 2016 exercise a new public health resource was established in the Public Health District serving York County, Medical Reserve Corps Unit 2640 (AKA the “York MRC”). The York MRC is made up of community preparedness volunteers (from both on and off campus) interested in responding during a public health crisis. Maine MRC State Coordinator Jared McCannell remarked that “this unit was established as a direct result of the recent exercise at UNE; it was clear that an opportunity exists to engage students in this work as well as tap into the greater community for support.”

In an effort to launch this collaborative volunteer opportunity the new York MRC unit applied for—and received—a $13,000 “Challenge Award” from the National Association of County and City Health Officials (NACCHO) to increase awareness about Public Health Emergency Preparedness volunteer opportunities and to develop a MRC presence on the UNE campus.

The funds will have a large impact on the growth of the unit as all new members will be eligible for numerous training and exercise opportunities, receive supplies, uniforms, go-bags, first aid kits and other resources. Volunteers will also gain priceless skill building and professional networking experience. “Whether it is a student early in their pursuit of a career in healthcare or a local citizen interested serving their community during times of need, it is not just the volunteers of this new MRC unit that will reap the benefits of this award, but the greater community of York County”, says McCannell.

FMI about joining the Medical Reserve Corps in Maine please email

To register as a Public Health Emergency Preparedness volunteer with the State of Maine please visit

Implementing Team-based Health Care: UNE Team Presents at Quality Counts Health Conference

April 29th, 2017 by healthinnovation

The Clinical Interprofessional team at the University of New England Center for Health Innovation presented a breakout session at Quality Counts, Maine’s largest health conference, held at the Augusta Civic Center on April 5, 2017. The group joined nearly 1,000 others from across Maine for the day to learn strategies to improve health quality. Don Berwick, M.D., was the keynote speaker.

“Partnering to Improve Provider and Patient Experience Through Interprofessional Practice and Education” was jointly presented by the UNE team and partners at Eastern Maine Medical Center (EMMC), including Felix Hernandez, M.D., Frank Bailey, and Andy Pritchard, M.P.H.

This participatory buzz session featured EMMC and UNE team members presenting lessons learned through their three-year partnership to develop and implement interprofessional practice and education at EMMC, with a focus on how this approach has enhanced the patient experience as well as improved the relationship between provider and patients. The session featured interprofessional student home visits with pharmacy and osteopathic medical students to recently discharged complex patients. The session was presented through in-person sharing, dialogue with the audience, and video. Participants were then asked to discuss several questions at their table, followed by a whole group discussion. A lively and engaging discussion wrapped up the session.

Dora Anne Mills, M.D., M.P.H.; Felix Hernandez, M.D., and Frank Bailey, talk about implementing a model of collaborative practice at the 2017 Maine Quality Counts Conference.

Dora Anne Mills, M.D., M.P.H.; Felix Hernandez, M.D., and Frank Bailey, talk about implementing a model of collaborative practice at the 2017 Maine Quality Counts Conference.

The UNE team included: Dora Anne Mills, M.D., M.P.H.; Ruth Dufresne, SM; Ruby Spicer, RN, M.P.H.; Toho Soma, M.P.H.; Melanie Caldwell, M.S.; Ian Imbert, M.P.H. They were joined at the session by Dean of the College of Pharmacy, Gayle Brazeau, Ph.D.

To learn more about the Center for Excellence in Health Innovation, visit:


Multiple Stakeholders Partner to Build Multidimensional Interprofessional Training Series

April 29th, 2017 by healthinnovation

UNE’s Interprofessional Education Collaborative (IPEC) and the School of Social Work partnered with Maine Quality Counts and the Northern New England Practice Transformation Network (NNE-PTN) to build a multidimensional interprofessional training series. NNE-PTN is a multi-million-dollar grant project spanning Maine, Vermont, and New Hampshire designed to raise awareness of the Institute for Health Care Improvement’s (IHI) Quadruple Aim goals leading to improved and coordinated healthcare. Tenets of the Quadruple Aim include improving the patient experience of care, improving population health, reducing healthcare costs, and increasing provider satisfaction.

The first of the three-part series was an in-person workshop that introduced providers and healthcare administrators to concepts of seamless care, medical neighborhoods and collaborative practice. The primary site of the half-day training took place on March 9th at Maple Hill Farm and Conference Center in Hallowell Maine, and was livestreamed to the University of New Hampshire School of Law in Concord, New Hampshire.

A captive audience of diverse health professionals watches Pat’s story at the NNE-PTN live learning session on March 9th.

An audience of diverse health professionals watch Pat’s story at the NNE-PTN live learning session on March 9th.

The second training for Quality Counts NNE-PTN was an interactive webinar on March 28th (Find the link here: The webinar built upon concepts of seamless care and collaborative practice, adding community-based exemplars to demonstrate how these concepts reduce costs in care. Jaclyn Chadbourne, Research and Development Principal of MedTech™ and MedGym and Victoria Hynes, Clinical Outreach and Implementation Coordinator of Maine Behavioral Health’s PRIDE Program, joined Shelley Cohen Konrad, UNE-IPEC and School of Social Work Director, to present the business case for successful seamless care implementation exemplified in their respective programs.

The final tier of the training collaboration will be educational modules that draw upon UNE-IPEC’s COMPtime series of interactive online modules ( designed to demonstrate real world use of interprofessional competencies ( through a patient story. The development of COMPtime was funded by an Arthur Vining Davis Foundation grant received by UNE-IPEC in 2012. The educational modules will be posted on the Quality Counts website in mid-May 2017.

Faculty members Arabella Perez and Kelli Fox are filmed discussing seamless care for the NNE-PTN online modules.

Faculty members Arabella Perez and Kelli Fox are filmed discussing seamless care for the NNE-PTN online modules.

The successful execution of this training series brought together collaborators from a host of organizations, proving that tenets of seamless care exist both within and outside the halls of healthcare. Partners in the NNE-PTN training series include Maine Quality Counts, Maine Behavioral Health, Jaclyn Chadbourne from MedTech™ and MedGym™, Sylvie Demers, Project Manager, Alyssa Wyman, UNE graduate assistant, instructional designers Anne Fensie and Shiva Darbandi, Kelli Fox and Arabella Pérez, School of Social Work content experts, and UNE-IPEC’s Kris Hall, and Shelley Cohen Konrad. Those wishing to view the NNE-PTN trainings can find them on the Quality Count website.


Holding Effective Meetings, the Latest New England Public Health Training Center Course

April 27th, 2017 by healthinnovation

PHT - Module 2 Holding Effective Meetings

If you manage a team, you may have asked yourself the following question; How can I make the best use of my employee’s time in meetings? Or, better yet, have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? If you have, you may want to consider the New England Public Health Training Center at the University of New England and it’s newest course, Holding Effective Meetings, where we’ll look at how to put an end to these “time-wasters” and instead offer strategies on how to execute an effective meeting. We’ve all been made to sit through ineffective meetings at some point in our careers and most of us agree that not only are these meetings annoying to the attendees, but they can also be a waste of one of our most valuable resources: time.

By participating in the course Holding Effective Meetings you will learn how to:

  • optimize your time by identifying the need for a meeting and the benefits of planning for a successful outcome;
  • find better ways to engage staff at crucial steps throughout the meeting process;
  • properly execute meetings by improving your facilitation skills to help you manage your team more efficiently; and
  • review the key components to running a successful meeting and learning the basics of meeting setting and facilitation skills.

The Public Health Training site is supported by The New England Public Health Training Center at the University of New England through funding from HRSA, offering free professional and workforce development modules for public health professionals. To access our latest module, Holding Effective Meetings, visit our website at Once on the site, you can quickly and easily set up an account and choose at least one course from the several that are available based on which course is more relevant for you and your teams’ professional development goals. Courses are typically an hour long and can easily fit into your workday

FMI: Contact Nicole O’Brien, M.A., Research Assistant in UNE’s Center for Excellence in Health Innovation and Project Manager, Community Access to Child Health in Maine (CATCH-ME) grant at