LifeWings comes to Bangor, ME, to provide TeamSTEPPS training to area providers and UNE health professional students

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On Wednesday, September 14th, the University of New England’s Center for Health Innovation is partnering with LifeWings to provide a training that will help build the necessary team skills to deliver safe, quality care.   The training will be held at Spectacular Events in the Grant Ballroom from 12:00 pm – 4:00 pm, light food and refreshments will be served from 11:00 am – 12:00 pm. The training will offer students, faculty, and area providers an opportunity to earn a Team Strategies and & Tools to Enhance Performance & Patient Safety (TeamSTEPPS) certification and providers will also be eligible to receive CME credits.

The TeamSTEPPS training is an evidence-based framework to optimize team performance across the health care delivery system. It’s based on team structure and has four teachable-learnable skills: Communication, Leadership, Situation Monitoring, and Mutual Support. The interactive LifeWings TeamSTEPPS training will address the U.S. and Canadian IPEC competencies.

LifeWings is a small team of healthcare professionals, military pilots, and healthcare risk managers who have come together to create a sustainable culture of quality. The LifeWings company guarantees that its initiatives will produce measurable outcomes such as creating better teams and teamwork; reducing errors, rework and waste; improving efficiency and reliability; and creating better care and outcomes. The LifeWings team consists of seven different educators who train more than 13,000 healthcare professionals each year at over 150 hospitals worldwide.
Jeff Hill is a LifeWings educator and will be performing the TeamSTEPPS training at the University of New England in September. He brings 30 years of experience in aviation leadership and safety processes to his 15 years of experience as a TeamSTEPPS Master Trainer in healthcare. Prior to joining LifeWings, Jeff was the associate director responsible for TeamSTEPPS trainings at Vanderbilt where he developed safety tools and educational curricula supporting patient safety through teamwork and communication. Jeff has given national presentations at Partners Healthcare, The Joint Commission, and the National Patient Safety Foundation.

The Center for Health Innovation is providing the TeamSTEPPS training to meet the objectives of the five-year $2.5 million grant that it received in conjunction with PCHC in July of 2016 from the Health Resources Service Administration. One of the main goals of the grant is to transform the primary care workforce in rural and underserved Maine and improve health outcomes. The training will provide the necessary tools for UNE’s graduate healthcare students and area providers to have a basic understanding of and exposure to team-based care. It will also encourage students to work interprofessionally before venturing into their professional careers.

For more information on the upcoming TeamSTEPPS event in Bangor please contact Ian Imbert, MPH, Project Coordinator for interprofessional practice and education at




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